I've gotten a couple of reports about problems with the OPAC since the upgrade. The scenario is always the same, after taking some action in the catalog, people are thrown into a screen entitled "Builder Search". The style sheet changes from our usual blues to reds, and the search itself doesn't actually work. The only option to get the OPAC working again is to completely exit and start over.
I've had this happen to me a couple of times over the years, but not often enough to worry about. After the upgrade, I've had it reported by two librarians on two different campuses, and each says that it's happening several times a week or more. Bob Trotter and I can't seem to replicate it, so there isn't much that we can do right now, and I was just wondering if this is happening to anyone else. If so, please drop me a line and give me as many details as you can (time, date, what you were trying to do in the catalog when it happened, etc.). Thanks!
Subscribe to:
Post Comments (Atom)
2 comments:
This has happened to me several times. Most recently it happened during an instruction session today (Jan. 20) at about 1:40. I was searching for books about Frank Baum when it happened.
Were you doing an exact search? That seems to be the only common factor.
If it happens again, get me a screen capture and write everything down on it (date, time, what you clicked on, etc.), then send it to me through interoffice mail. The more data I can gather, the better chance we have of fixing this.
Thanks!
Post a Comment