For quite some time now, we've had issues with NetLibrary not recognizing random computers as logging in from Georgia Perimeter College. GALILEO has contacted them about this in the past, and they claimed to have our complete IP range, so we were all stumped.
Well, Katie at GALILEO gave it another go recently, and it turns out that NetLibrary was was missing one IP address out of our range of IPs. (This most likely explains why the problem was so random.) She has requested that they add the missing IP and that ought to fix it. Yay, Katie!
If the problem should crop up again, Katie has also requested that we submit a comment through the "Contact Us" feature on the GALILEO website, from the machine that is actually experiencing the problem, at the time the problem actually occurred. That way, GALILEO can capture information about the IP address during the session. (Of course, this is good practice for problems you might be having with any GALILEO database. Not sure which databases are GPC and which ones are GALILEO? See my post on that very topic.)
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