Student Email Username and Password Retrieval

In answer to the question that was raised at yesterday's discipline meeting, OIT says that the limit for retrieving a student's email user ID and password is 5 times. After that, a student will need to go to a computer lab where supervisors and other designated employees can obtain the information or contact the Help Desk for assistance. There may be a brief (15 minute) lag time before the student can actually log on to a computer.